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Author Topic: Jointed Rail - IMPORTANT UPDATES  (Read 6336 times)

Offline 22alpha

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Jointed Rail - IMPORTANT UPDATES
« on: July 28, 2010, 05:34:33 PM »
Jointed Rail is no longer taking support requests via our regular email, sales at jointedrail dot com.  What we have done is added a helpdesk system.  This will allow us to serve support requests in a much quicker fashion.  To visit our new helpdesk simply go to our homepage and select the "INFO" menu and scroll all the way to the bottom to "HELPDESK".  We will try to have these tickets solved and closed within 48 hours of your initial report.  There are too many emails that we are not receiving from our customers, and this helpdesk should help to solve the communication breakdown in the support area.

You must be logged in to visit the helpdesk and submit a ticket.

***CONTENT REQUESTS WILL BE DELETED IMMEDIATELY*** 

Thanks,

The Jointed Rail team.